Whitehart Pizza Privacy Policy Effective Date: April 14, 2026 At Whitehart Pizza, we respect your privacy and are committed to protecting the personal data of our fellow pizza lovers across Delhi-NCR. This policy explains how we handle your information when you order through our website or app. 1. Information We Collect To get your fresh veg pizza to your doorstep, we collect: Personal Identifiers: Name, phone number, and email address. Delivery Details: Complete address, including landmarks, for our delivery partners. Order History: Your favorite toppings and past orders to help us serve you better. Technical Data: IP address and browser type for security and website optimization. 2. Why We Need Your Data We use your information strictly for: Processing Orders: Making sure your Paneer Tikka or Onion pizza reaches the right kitchen and the right home. Communication: Sending OTPs for login, order confirmations, and "out for delivery" alerts via SMS or WhatsApp. Local Offers: Sending exclusive deals valid for our Delhi-NCR outlets (only if you opt-in). Legal Compliance: Adhering to Indian tax laws (GST) and food safety regulations. 3. Data Sharing & Security No Third-Party Selling: We never sell your data to outside marketing firms. Service Partners: We share limited data (name, address, phone) with our local delivery fleet and payment gateways (like Razorpay or Paytm). Security: We use industry-standard encryption to keep your details safe from unauthorized access. 4. Your Rights under Indian Law In accordance with the DPDP Act 2023, you have the right to: Request Access: See what data we hold about you. Correction: Update any old phone numbers or addresses. Erasure: Ask us to delete your account and personal info (subject to tax/legal record requirements). 5. Grievance Officer In compliance with the Information Technology Act, if you have any concerns, please contact our Grievance Officer: Name: Deepak sharma Email: grievances@whitehartpizza.com